Critical Incident Response (CIR)
Employee Assistance Programs (EAP) provide assistance at no cost to ºÚÁϲ»´òìÈ employees, eligible dependents and household members, regardless of enrollment in a health plan. Getting help with EAP is simple, convenient, and confidential. Employees may contact the programs directly at the numbers listed below, visit the online portals, or contact the ºÚÁϲ»´òìÈ Benefits Team at benefits@odu.edu for assistance.
When contacting EAPs online or by phone, use Commonwealth of Virginia as the company name.
Contact Anthem EAP
Call  855-223-9277  to speak with a clinician 24/7/365
Anthem EAP Website: (Company name: Commonwealth of Virginia)
The EAP addresses a variety of issues, including:
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Child care and parenting
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Helping aging parents
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Financial issues
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Legal concerns
- Work and career
- Emotional well-being
- Addiction and recovery
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Wellness and prevention
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Life events
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Coping with stress and change
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Relationship issues
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Resources to support work/life balance
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Dealing with traumatic events
Anthem EAP Trainings available:
- Managing Trauma in the Workplace
- PTS in the Workplace
- Workplace Trauma – For Managers
- Recognizing the Troubled Employee
- Managing Fear and Anxiety
Contact Megan Alston, Asst. Director for Employee Benefits Engagement, at alstonma@odu.edu or Kim Butler, Benefits Engagement Specialist, at kbutler@odu.edu to set up EAP trainings for a team or department. These are virtual or in-person sessions meant for group settings to convey information. Please contact us with any questions.
Get Help Now
Representatives are available 24 hours a day, 365 days a year at these toll-free phone numbers.